Frequently Asked Questions
Everything you need to know about your LUXIAOJUN equipment and orders.
What is the standard shipping time for heavy equipment?
For large items like barbells and plates, shipping typically takes 5-10 business days depending on your location. You will receive a tracking number as soon as your order leaves our warehouse.
Do you offer international shipping?
Yes, LUXIAOJUN ships worldwide. Shipping costs and delivery times vary by country and are calculated at checkout based on the weight of your order.
What is your return policy for weightlifting gear?
We offer a 30-day return policy for most items in their original packaging. Please note that used equipment or items without original tags cannot be returned for a refund.
How do I maintain my LUXIAOJUN barbell?
To prevent rust and maintain spin, we recommend wiping down the shaft with a light coat of 3-in-1 oil and using a nylon brush to remove chalk from the knurling once a week.
Are your weight plates IWF standard?
Yes, our competition bumper plates are manufactured to IWF standards, featuring a 450mm diameter and a 50.4mm collar opening for a precise fit on all Olympic barbells.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Affirm for eligible customers.